Flora 3 lt Duo-Mount Pendant Burnished Gold

• Product type: Pendant/Semi-Flush
• Weight (kg): 5.29
• Location: Interior
• Fitting height: 394mm
• Minimum drop: 437mm
• Maximum drop: 1199mm
• Finish: Burnished Gold
• Number of lights: 3
• Maximum wattage: 40W
• Socket: E14
• Guarantee: Standard 2 year guarantee

Lighting Deliveries

Delivery on lighting is typically 48 hours for in-stock products on orders received Monday - Friday).

We do hold large stock levels of our popular & fast moving collections, which we aim to dispatch sooner. Please note some brands do have a slightly longer lead time of 4-5 days and some Made To Order or Bespoke products range from 6-8 weeks depending on the brand. This will be detailed on the product or brand page and can sometimes be improved. Please contact us for further information where we will be happy to advise you a more accurate lead time - email us at info@cplights.com or call us at 0191 440 1111 and select option 1.

Tracking ID will be provided for you to track & trace your order directly.

Larger lighting (over 800mm in size) will generally be sent via our specialist couriers, our dispatch team will contact you directly to schedule your delivery.

Remember: Please report all faults within 48 hours via our Report A Fault form and return any unrequired items in original, undamaged, unwritten on packaging sealed only in clear tape, within 14 days via our Request A Return form.

Small Item Deliveries

These items (such as wall lights, table lamps and single pendant lights etc) will be shipped by our standard couriers, tracking ID will be provided for you to track & trace your order directly.

Standard Delivery - Front Door / Kurbside Delivery

We currently offer a front door / kurbside delivery as standard on all orders.

Once You Receive Your Order

We request you check all items and report any faults within 48 hours. Claims outside this time period will be rejected. Faults and shortages must be reported with 48 hours including over weekends, bank holidays or Christmas closure and we must be informed in writing by completing the form above.

Product Packaging

While the product(s) are in your possession, please ensure you keep all product packaging safe. Do not tear, shred or dispose of as if we need to arrange an exchange or collection the product must be in it's original packaging, undamaged, sealed only with clear tape and unwritten on. 

Delivery Rates

We offer free UK Mainland delivery on orders over £100.00, T&Cs apply.

For orders under £100.00 a shipping charge of £7.95 applies.

Select products and locations have additional surcharges, which are calculated at check-out. This includes larger items of furniture.

Further information can be found on our Delivery Information page.

Re-Deliveries

If our couriers or drivers are unable to find your property on the first instance they will attempt a second delivery where possible. If after a second delivery attempt is made and your address is still unable to be located by our couriers they will return the item to us. Any additional deliveries after this point will require an additional delivery charge as incurred to us by our couriers. Please understand that our couriers do not work for Cp Lighting & Interiors, and as such we do not have immediate contact with their drivers or visibility of their delivery routes. This information can all be tracked by yourself directly using the tracking ID providing in your order dispatch email. You can also access delivery information via the couriers website or App.

Click here for additional delivery information.

14 Day Returns: Please ensure all orders are sent back to us in sufficient time to ensure we receive these back to us within 14 days of receiving the order.

To begin your return please complete our Request A Return form and await approval before returning any items.

For further information please see our Returns Information page.

Report Faults Within 48 Hours: If you are building and / or renovating we advise you check your item(s) thoroughly before storing to avoid any damages on site. We are not liable after this 48 hour period or after installation.

After the 48 hour period these product(s) will not be considered for return or exchange. Cp Lighting & Interiors are unable to offer product exchanges after installation if item is damaged, and for lighting unless there is an electrical lighting fault. 

For further information please see our Report A Fault page.

Product Packaging: Please ensure you keep all product packaging safe, do not tear, shred or dispose of as if we need to arrange an exchange or collection the product must be in it's original packaging, undamaged, sealed only with clear tape and unwritten on. 

Outer Packaging: Please place the product box within an external box, or protective packaging in order to protect the product box.

Please Note:

We cannot accept returns where the product box is damaged (including tears from opening), if the product box has been sealed using any tape other than clear or if the product box has been written on. 

If our Returns Policy criteria has not been met once we receive and inspect your return, we will be unable to issue a refund your order. You will then need to pay a delivery charge to have your order re-sent back to you, or alternatively you can arrange for your own courier to re-collect your order from us.

We strongly recommend sending your order back to us using a tracked and insured delivery service for your own peace of mind.

Payment & Security: Cp Lighting & Interiors use the latest Payment & Security software allowing our customers to experience a positive and smooth shopping experience. We accept all major cards, credit cards including American Express, Apple Pay, Cash, Klarna payment slicing options, PayPal payment slicing options options and Bank Transfer Options allowing our customers to choose the most suitable payment method at checkout.

Accepted Payment Methods:

• American Express
• Klarna Pay
• Klarna Pay in 3 Installments
• Klarna Pay in 30 days
• Shop Pay
• PayPal Pay
• PayPal Pay in 3 Installments
• Amazon Pay
• Visa Debit
• Visa Credit
• Mastercard
• Apple Pay
• Google Pay
• Bank Transfer

Credit Card Payments: Cp Lighting & Interiors merchant account and Stripe payment gateway. 

This option allows customers to complete transactions very quickly and securely online.

** Any payments made with Non-UK/foreign cards are subject to further checks and we have the right to cancel orders that do not pass our security checks.  

Stripe provides a secure payment gateway (Level 1 PCI DSS), processing payments for thousands of online businesses, including ours. It is Stripe’s utmost priority to ensure that transaction data is handled in a safe and secure way.

Stripe uses a range of secure methods such as fraud screening, I.P address blocking and 3D secure. Once on the Stripe systems, all sensitive data is secured using the same internationally recognised 256-bit encryption standards.

Stripe is PCI DSS (Payment Card Industry Data Security Standard) compliant to the highest level and maintains regular security audits. They are also regularly audited by the banks and banking authorities to ensure that their systems are impenetrable.

Stripe is an active member of the PCI Security Standards Council (PCI SSC) that defines card industry global regulation.

In addition, you know that your session is in a secure encrypted environment when you see https:// in the web address, and/or when you see the locked padlock symbol alongside the URL.

So when buying through our site, you can be sure that you are completely protected.

Telephone Payments: For security purposes we do not accept payments made over the telephone.

Bank Transfers: Please contact our Customer Service team emailing info@cplights.com where we can provide you with our account details in order for you to arrange a BACS transfer to.

Once the BACS payment is compete we recommend you contact Customer Services to confirm that payment had been made.

Once payment the has cleared into our account we can then begin the order process.